The general rule is as follows: Cancellation of a production that is already in progress will result in the forfeiture of all or a portion of the deposit paid. However, we will always work with you to either reschedule a production or change the scope if necessary. It is our to goal to make sure you are happy with us and your video project.

By |2019-02-01T04:00:48+00:00January 9th, 2014|Comments Off on What is your cancellation policy?

About the Author:

Sven Kielhorn can be reached at the eTown Videos' offices, 413-324-1130. About Sven and eTown Videos: Sven Kielhorn founded eTown Videos in 2006. Sven has been working in motion graphic design and digital video for 15 years. As Video Producer at eTown Videos, Sven works with businesses in developing strategies to incorporate web video technologies into their online marketing campaigns. Additionally, he works on all phases of video production, post-production, and video marketing. Feel free to reach out to Sven if you'd like to discuss your next video project.